Privacy Policy

Effective Date: August 20, 2026
Last Updated: August 20, 2026

Mr. Handy Steve’s Home Services (“Mr. Handy Steve,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit MrHandySteve.com, contact us, request an estimate, schedule or purchase a service, submit a form, or otherwise interact with our business.

By using this website or providing information to us, you acknowledge the practices described in this policy.

 

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

 

Information You Provide

You may provide:

• Your name;

• Email address;

• Telephone number;

• Service address, city, ZIP code, or general location;

• Preferred contact method;

• Project descriptions, measurements, and scheduling preferences;

• Photographs, videos, attachments, or other project information;

• Estimates, invoices, service records, and payment-related information;

• Reviews, testimonials, feedback, or customer-service communications; and

• Marketing communication preferences.

Please do not submit Social Security numbers, financial-account passwords, medical records, government identification numbers, or other highly sensitive information through ordinary website forms, chat, text messages, or email.

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Information Collected Automatically

When you visit the website, Wix and other authorized technologies may automatically collect information such as:

• Internet Protocol address;

• Browser and device type;

• Operating system;

• Approximate geographic area;

• Referring website or advertising source;

• Pages viewed and links selected;

• Date, time, and duration of a visit;

• Cookie identifiers; and

• Website-performance, error, and security information.

This information may be associated with a device, browser, session, or other identifier. We do not describe all analytics information as completely anonymous because some technical identifiers may be considered personal information under applicable law.

 

2. How We Use Information

We may use information to:

• Respond to questions and service inquiries;

• Prepare estimates and evaluate requested projects;

• Schedule, confirm, reschedule, and perform services;

• Communicate arrival information and project updates;

• Purchase or confirm appropriate materials and products;

• Create and maintain customer and project records;

• Send estimates, invoices, receipts, and payment reminders;

• Process payments through authorized payment providers;

• Provide customer support and address workmanship concerns;

• Request feedback or reviews following a service;

• Send promotional messages when permitted by law and consistent with your communication preferences;

• Operate, maintain, secure, and improve the website;

• Understand website traffic and marketing effectiveness;

• Detect fraud, misuse, technical problems, or security threats;

• Comply with legal, tax, accounting, insurance, and regulatory obligations; and

• Establish, exercise, or defend legal claims.
  
   

3. Service-Related and Marketing Communications

When you provide contact information in connection with a service request, we may contact you about that request, including estimates, scheduling, arrival updates, invoices, follow-up, and customer-service matters.

a. Service-related communications are separate from promotional marketing.

b. Where consent is required, promotional emails or text messages will be sent according to the consent and preferences you provide. Consent to promotional marketing is not a condition of purchasing services.

c. You may unsubscribe from marketing emails using the unsubscribe option in the message. You may opt out of promotional text messages by replying STOP or contacting us.

d. Opting out of marketing does not prevent necessary communications concerning an active request, scheduled appointment, invoice, or completed transaction.

e. Standard message and data rates may apply.

 

4. Cookies and Similar Technologies

MrHandySteve.com is hosted through Wix and may use cookies and similar technologies.

These technologies may support:

• Essential website operation;

• Security and fraud prevention;

• Session and preference management;

• Booking, forms, chat, and payment features;

• Website performance and error monitoring;

• Analytics and traffic measurement; and

• Advertising measurement or integrations, if enabled.
   

Some cookies are necessary for the website to operate. Other cookies may support analytics, functionality, or marketing.

The website may use Wix Analytics, Google Analytics, or similar services. These providers may collect device, browser, activity, and technical information according to their own terms and privacy practices.

You can manage cookies through your browser settings and, when available, the website’s cookie-management tools. Blocking some cookies may affect website functions such as forms, chat, booking, or payments.

 

5. How Information May Be Disclosed

We do not sell or rent customer information to data brokers or outside marketers.

We may disclose information when reasonably necessary to the following categories of recipients:

 

Website and Business-Service Providers

These may include providers supporting:

• Website hosting and administration;

• Scheduling and booking;

• Forms and customer management;

• Email, telephone, and text communications;

• Estimates, invoicing, and accounting;

• Payment processing;

• Analytics and website performance;

• Maps and location functions;

• Review displays and social-media integrations;

• Data storage, security, and technical support; and

• Insurance, legal, tax, or professional services.

 

These providers may process information to perform services for us and may maintain their own privacy terms.

 

Project-Related Recipients

When reasonably necessary and authorized, information may be shared with a supplier, referral professional, property manager, landlord, insurer, manufacturer, warranty provider, or other party involved in evaluating or completing a project.

We will not refer or transfer a customer’s project information to another service provider for independent marketing without appropriate permission.

 

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, subpoena, court order, or lawful government request;

• Protect the safety, rights, property, or security of a customer, our business, or another person;

• Investigate suspected fraud, unlawful conduct, or misuse;

• Enforce an agreement or collect an unpaid obligation; or

• Establish, exercise, or defend a legal claim.
  
   

Business Changes

Information may be transferred as part of a merger, sale, restructuring, financing, insurance claim, or transfer of some or all business assets, subject to applicable law.

 

6. Payment Information

Payments may be processed through Wix Payments, Square, or another authorized third-party payment provider.

We do not intentionally collect or store complete payment-card numbers or security codes through ordinary website forms. Payment providers process payment information according to their own privacy policies and security practices.

We may retain transaction records such as payment status, amount, date, invoice number, and payment method type for accounting, customer service, dispute resolution, and legal purposes.

 

7. Photographs and Project Information

Customers may submit photographs or videos to help us understand a project, provide an estimate, select materials, or document conditions.

We may also photograph a work area when reasonably necessary to document existing conditions, project progress, completed work, or a service concern.

Photographs that identify a customer or clearly reveal a private residence will not be used publicly for advertising without appropriate permission.

Customers should avoid including people, mail, financial documents, security-system details, personal photographs, or other sensitive information in project images.

 

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

• Whether an estimate, appointment, or customer relationship remains active;

• Accounting, tax, warranty, or insurance requirements;

• Payment, chargeback, or dispute-resolution needs;

• Legal limitation periods;

• Security and fraud-prevention needs; and

• Whether the customer has requested deletion.
   

Some information may remain in backups, financial records, invoices, or other records when retention is required or reasonably necessary.

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9. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

Our website and several business tools are operated by third-party providers with their own security systems. No website, email, text message, cloud platform, or electronic storage system can be guaranteed completely secure.

If we become aware of a data-security incident involving protected personal information, we will investigate and provide notifications when required by applicable law.

 

10. Your Choices and Requests

Depending on applicable law and the information involved, you may request that we:

• Confirm whether we maintain information about you;

• Provide access to certain information;

• Correct inaccurate information;

• Delete information that is no longer required;

• Update your communication preferences; or

• Stop promotional communications.
   

To make a request, contact us using the information below.

We may need to verify your identity before processing a request. We may retain information when required or permitted for accounting, taxes, legal compliance, fraud prevention, active transactions, dispute resolution, or other legitimate business purposes.

 

11. Third-Party Websites and Platforms

The website may link to or integrate services operated by third parties, including Wix, Google, Facebook, Instagram, YouTube, Yelp, Nextdoor, payment processors, maps, booking systems, and communication providers.

We do not control the independent privacy practices of these services. Review their privacy policies before providing information directly to them.

A link or integration does not mean that we control or accept responsibility for the third party’s privacy, security, or content.

 

12. Children’s Privacy

This website and our services are intended for adults seeking home services.

We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and delete it when appropriate.

 

13. Visitors Outside Florida

Mr. Handy Steve’s Home Services primarily serves customers in Central Florida.

Visitors accessing the website from another state or country understand that information may be processed in the United States by us and our service providers.

Rights and obligations may vary depending on where a visitor resides and whether a particular privacy law applies to our business.

 

14. Changes to This Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

The current version will be posted on this page with its effective or last-updated date. Material changes will apply prospectively unless otherwise required by law.

 

15. Contact Us

Questions, privacy requests, or concerns may be directed to:

Mr. Handy Steve’s Home Services
Serving Seminole, Volusia, and Orange Counties, Florida
Phone/Text: (407) 753-6110
Email: help@mrhandysteve.com
Website: https://www.MrHandySteve.com